Privacy Policy
At Hoski INC, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our services or interact with our website.
Information We Collect
We collect information when you visit our website, submit a form or landing page, request a resource or lead magnet, submit your details through an advertising platform lead form (such as Meta or Google), are referred to us, or engage with us in the course of business. We may combine information from these sources.
We may collect the following types of information:
a) Personal Information
- Name
- Email address
- Phone number
- Address or location details
b) Non–Personal Information
- Browser type and version
- Device type
- IP address
- Website usage data (e.g., pages visited, time spent)
c) Cookies and tracking technology
- We use cookies to improve user experience and analyze website traffic.
How We Use Your Information
- Provide and improve our marketing services.
- Respond to inquiries and requests.
- Send updates, promotional materials, or newsletters (if opted in).
- Analyze website performance and user behavior.
- Comply with legal requirements and prevent fraudulent activities.
Communications and Consent
By providing your contact information to Hoski INC through any of the sources above, you consent to be contacted by us by email and telephone, and, where you provide your phone number, by text message.
- Email: We may send newsletters, promotional and product emails, responses to your inquiries, and service messages. You can unsubscribe at any time using the link in any email, and we honour requests within 10 business days.
- Telephone: We may call the number you provide, including to respond to an inquiry or discuss our services.
- Text message (SMS): If you provide your phone number, we may contact you by text regarding your inquiry and any appointment you book, including scheduling and reminders. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help.
You may withdraw consent for any channel at any time by contacting us at [email protected], replying STOP to texts, or using the unsubscribe link in emails.
Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with trusted parties in the following cases:
- Service Providers: Third‑party vendors assisting in delivering services (e.g., payment processors or logistics partners).
- Legal Compliance: When required by law or to protect our legal rights.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.
- Mobile and SMS Data: Mobile information and SMS opt‑in data will not be shared with third parties or affiliates for marketing or promotional purposes. Information shared with our messaging provider exists solely to deliver the service and is not used for their own marketing.
Data Processed Outside Quebec
Some of our service providers and systems are located outside Quebec, including in the United States, and your personal information may be processed or stored there. We take reasonable steps to ensure it receives an appropriate level of protection.
Data Security
We take appropriate measures to protect your personal information, including encryption, firewalls, and secure data storage. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Data Retention
We retain personal information only as long as necessary for the purposes described in this Policy or as required by law, after which we delete or anonymize it.
Your Privacy Rights
- Access and Correction: Request access to or correction of the personal information we hold.
- Deletion: Request deletion of your personal data, subject to legal/contractual obligations.
- Marketing Preferences: You may opt out of marketing emails via the unsubscribe link in any email, stop text messages by replying STOP, and request that we not call you by contacting us at [email protected].
Cookies and Tracking Technologies
Our website may use cookies to enhance user experience and analyze website traffic. By using our site, you consent to the use of cookies. You can disable cookies through your browser settings, though this may impact website functionality.
Advertising and Analytics
We use third‑party tracking technologies, including the Meta (Facebook) pixel, Google Ads and Google Analytics tags, and similar tools, to measure ad performance, understand how visitors use our website, and show relevant ads on other platforms, including retargeting. These providers may collect information such as your device, browser, IP address, and actions on our site, and may combine it with data they already hold. See the privacy policies of Meta and Google for details, and you can manage ad personalization in your account settings on those platforms.
Third‑Party Links
Our website may contain links to third‑party websites. We are not responsible for their privacy practices or content. Please review their privacy policies before sharing personal information.
Changes to This Privacy Policy
We reserve the right to update this Privacy Policy as needed. Any changes will be posted with the updated effective date.
Person Responsible for Personal Information
In accordance with applicable Quebec law, Hoski INC has designated its Chief Executive Officer as the person responsible for the protection of personal information. You may contact this person with questions, access or correction requests, or complaints at [email protected].
Contact Us
Hoski INC, #172 3551 St Charles Blvd, Kirkland, Quebec H9H 3C4, Canada. For privacy requests, email [email protected].